EXPERTISE
Communications
Technology affects all aspects of business life. It is critical to every organisation in every sector, and many businesses go to great lengths to gain a competitive edge by procuring technology solutions and services; acquiring companies in order to take advantage of their technological capabilities; and working closely with strategic partners, suppliers and even competitors.
When a business encounters threats or failings, how it responds can be critical. It can reveal a strength or weakness. It can affect its market standing, share price and the strength of its hand when doing business.
At times, that may mean using the threat of dispute resolution to secure recompense, protect their position or beat their competitors. Businesses that fail to seize these opportunities can suffer real damage to their operations, reputation, and ability to enter new markets quickly.
As such, an approach to dispute resolution is a key element of any business development strategy. CESCON’s experts offer arbitration, mediation, conciliation and reconciled reorganization services for communications dispute resolution services in Panama.
Main types of interconnection disputes
- Failure by dominant operator to develop a standard interconnection arrangement
- Failure to conclude negotiations on a timely basis
- Disagreement on interconnection charges
- Disputes over quality of interconnection services
- Failure to comply with the terms of a negotiated interconnection agreement
- Poaching of customers by new entrants through improper customer transfers
- Improper use of competitively sensitive customer information by incumbent operators
Investment disputes
- Early termination of the incumbent’s monopoly
- Rate rebalancing
- Mandatory interconnection
- Introduction of a new rate setting structure
- Changes to the terms and conditions of licenses
Competition disputes
- Disputes over service packages or “bundles”
- Service packages offered by incumbents to new customers only
- Dominant operators bundle highly competitive services with near monopoly services
Disputes between regulators and service providers
- Claims that regulators have exceeded their powers
- Challenges to new regulations or terms of competitive licenses
- Disputes over due process in enforcement